Category: Restaurant Industry Insights

Food Product Development in Indonesia {Photos}

Members of the FDR Culinary Team recently traveled to Bandar Lampung in Indonesia for a food product development project and had a chance to explore some of the food scene there. Katie Sutton, FDR Chef and VP of Culinary Innovation, and Ric Scicchitano, Managing Partner, grabbed these photos at local restaurants. Could some of these flavors be coming to a table near you? We think so. Continue reading

Restaurant Training Tip: Train in Person

…and do it over and over again.

Many multi-location restaurants rely on one-time video training during employee orientation. That simply doesn’t make sense. Wait staff have a tremendous responsibility to wow your customers and create a memorable experience. That’s why a consistent, in-person training program is vital for any restaurant looking for long-term success.

A great approach to training is through the buddy system. For example, pair each new employee with an experienced employee and create a way to test progress (like they do at Crabby Bill’s Seafood in Indian Rocks Beach, Florida). Low marks in improvement should result in a thorough investigation into both the trainee and trainer. Continue reading